Your First Australian Tenancy: Signing, Repairs and Bond Return

Use an accepted rental offer to build a clear tenancy record, handle issues through the right state process and prepare a supported bond claim when you leave.

In this guide
  1. Check the offer and agreement together
  2. Understand the bond and advance rent
  3. Create evidence at handover
  4. Use the correct process for repairs, entry and increases
  5. Plan the exit before booking cleaners
  6. If you disagree about deductions
  7. Find the correct authority
  8. Questions and answers

Reviewed 1 October 2026. SettleAU editorial guidance using the linked primary sources. Examples are our own hypothetical scenarios, not market estimates. No independent legal, financial or education-professional review has been completed.

Check the offer and agreement together

This guide starts after you have identified a property. For searching and reference preparation, use the inspection and application workflow. Ordinary residential tenancies, rooming houses, boarding arrangements and holiday accommodation can follow different rules. Establish which arrangement you are entering.

  1. Match the property address, occupants, weekly rent, start date, term and included services to the offer.
  2. Read additional terms and ask about anything inconsistent with your state’s standard agreement. Get agreed repairs recorded.
  3. Confirm the permitted bond and advance rent, the payment method and how bond lodgement will be evidenced.
  4. Identify the repair contact, emergency contact and the formal address for notices.
  5. Keep the signed agreement, information statement, receipts and every attachment in one folder.

Understand the bond and advance rent

A bond secures tenancy obligations and is distinct from prepaid rent. Queensland caps a residential bond at four weeks regardless of the weekly amount, under the rule effective 30 September 2024. RTA bond lodgement. NSW also caps an ordinary residential bond at four weeks. NSW initial payments.

Do not offer a higher bond or above-advertised rent. Victoria bans accepting rent above the advertised price or more than one month in advance. Victorian rental protections. Use the official route for the property’s state before agreeing to any other payment request.

Worked NSW example only: $600 weekly rent × 4 = $2,400 bond; two weeks of prepaid rent = $1,200; initial cash = $3,600. The $1,200 is credited to the rental period, not added again to the year’s rent. A refundable bond is not spending you should rely on having available for the next move.

Create evidence at handover

Tenancy evidence register
RecordIncludeKeep with it
Condition reportYour additions about marks, damage, cleanliness and missing itemsDated wide and close-up photos
Repairs promisedIssue, agreed action and target dateOffer and email confirmation
Keys and accessKey count, remotes and handover dateSigned receipt where provided
UtilitiesOpening meter readings and account setupBills and connection confirmations
BondAmount, contributors and authority referenceOfficial lodgement receipt
Rent ledgerDue periods, payments and creditsReceipts and bank records

Return the condition report through the required process within your state’s deadline; do not use a nationwide deadline from a generic article. Store a copy outside the rental application platform so you retain access after moving.

Use the correct process for repairs, entry and increases

Report problems promptly in writing, giving the issue, when it started and supporting evidence. Use the emergency contact for urgent issues and follow the state’s urgent-repair rules before arranging work yourself. Keep invoices and communication, and seek reimbursement through the authorised process. Do not deduct costs from rent or stop paying unilaterally. NSW rent-payment guidance.

Fixed-term rent is not universally fixed for the whole term. NSW’s current framework generally permits an increase after the first 12 months and no more often than every 12 months, with special treatment for certain older agreements; at least 60 days’ notice applies. Read the NSW conditions. Other states differ. Check lawful grounds, notice form, service method and challenge deadline before acting on an entry, increase or termination notice.

An ordinary tenancy with a private owner still has formal remedies under its applicable law. Use the local authority’s dispute route; the tribunal or court and the steps before applying vary by jurisdiction.

Plan the exit before booking cleaners

  1. Check how to end your specific fixed-term or periodic agreement, including the notice, service method and any break-lease consequences. Do not assume a national two- or four-week rule.
  2. Ask for a current rent ledger and clarify the final paid-through date. Arrange agreed inspection and key-return evidence.
  3. Compare the exit condition with the original report and photos. Clean to the lawful standard, allowing for fair wear and tear. A professional carpet clean is not an automatic nationwide bond condition; check the law and any lawful, applicable term.
  4. Keep dated photos, cleaning receipts where relevant, and correspondence about claimed damage. Ask for itemised evidence of proposed deductions.
  5. Use the bond authority’s refund process and respond to notices promptly. Keep your contact details current after leaving.

If you disagree about deductions

Agreement can make a refund straightforward, but mutual consent is not the only route. For example, NSW tenants can submit a bond claim without the landlord’s agreement; notification and dispute deadlines then apply. Read NSW’s bond-return process before filing. Other states have their own forms and time limits.

Make a short evidence bundle: the agreement, entry and exit reports, labelled photos, rent ledger, repair requests and itemised claim. State the amount disputed and why the evidence supports it. Do not sign a blank bond form. Get local tenancy advice promptly if a notice or tribunal deadline is running.

Find the correct authority

Questions and answers

Do I have fewer rights with a private landlord?

A tenancy covered by the relevant residential tenancy law can use its formal dispute process even when no agent is involved. Coverage can differ for boarding, lodging or other arrangements.

Must I pay for professional cleaning?

Not automatically. The legal standard, starting condition, fair wear and tear and any lawful special requirement matter. Check your state’s moving-out guidance.

Can I use my bond as the final rent payment?

Do not simply stop paying rent and assume the bond covers it. Follow your agreement and the formal bond-return process; keep rent and bond accounting separate.